Ladies and Gentlemen,

As of November 3, 2016, with the order of the CEO of Ela, Wyrób Folii i Opakowań Sp. z o. o. we introduced the current General Terms and Conditions of Sale and Delivery. We encourage everyone to read the attached file, which defines the rules for placing orders for products, as well as the methods of their delivery. It also defines the customer’s rights to cancel orders and withdraw from the contract and the rules for submitting and processing complaints.